AltiGen Communications, Inc
. (OTCQX: ATGN), a leading provider of Microsoft-based Cloud Unified Communications solutions, and Xecunet have announced the availability of AltiGen UC Cloud, an innovative cloud solution combining the capabilities of Hosted Skype for Business integrated with our MaxACD Cloud Contact Center, delivered as a fully managed service.
Skype for Business is the industry’s leading Unified Communications platform, providing Instant Messaging & Presence, Voice & Video Calling, Desktop Sharing, Web Conferencing and Mobility in a single integrated solution. AltiGen further enhances those capabilities with our MaxACD Contact Center, a suite of advanced routing and queuing applications natively integrated with Skype for Business and Office 365. The entire solution is delivered from the AltiGen Cloud as a fully managed service.
AltiGen’s UC Cloud solution offers compelling value for our customers, including:
- No CapEx requirements with our monthly service plans
- Improved operational efficiency leveraging AltiGen’s cloud infrastructure
- Simplified management via AltiGen’s web-based admin control panel
- Lower costs versus on-premises deployments of Skype for Business
- Fully leverages our customers’ investments in Office 365 plans
“With more and more organizations adopting Skype for Business to replace their proprietary PBX systems, there is a growing demand for business-critical features like advanced auto attendant along with intelligent routing and queuing capabilities,” said David Tang, Vice President of Cloud Solutions at AltiGen. “Delivered as a fully managed cloud solution, MaxACD integrated with Skype for Business provides the business-critical communications capabilities required to meet the needs of both SMBs and large enterprises.”
AltiGen’s UC Cloud, delivered in conjunction with Xecunet, is currently available in the United States with future plans to expand to the UK and Europe. To learn more about AltiGen’s UC Cloud and how it extends valuable features to Skype for Business and Office 365, please contact Xecunet sales at 301-682-9972.
Download the AltiGen MAX UC Data Sheet here.