Most business owners I talk to think their IT is “fine.” And to be fair, it probably is… on the surface. The systems are up The team can log in Email is working There’s someone to call when something breaks But here’s the question I... Read More
How Smart Businesses Are Closing Those IT Gaps Most businesses believe their IT is “good enough.” Systems are running. Emails are flowing. Someone is available when things break. But beneath the surface, many organizations are operating with hidden gaps in their IT strategy. Gaps that... Read More
For years, businesses relied on traditional VoIP auto-attendants: the familiar “Press 1 for sales, press 2 for support” experience. It worked. It still works. But today, platforms like 3CX are redefining call handling with AI-powered features that go far beyond static menus. These are eliminating... Read More
What the Trivy & LiteLLM Breach Means for Your Business You trust your technology… Your security tools. Your cloud platforms. And the software running your business every day But what if that trust is exactly what attackers are counting on? In March 2026, a major... Read More
Cybersecurity has changed, and so has the role of leadership. In conversations with CIOs and senior technology leaders, one idea keeps coming up: organizations are no longer just protecting systems. They are protecting trust. Today, trust is not fixed. It is constantly being tested, exploited,... Read More
Microsoft 365 has evolved from a productivity platform into something much larger. For many small and mid-size organizations, it is now the core operating system of the business: where work happens, where data lives, and increasingly where security decisions are made. Major shifts in Microsoft... Read More
Most SharePoint migrations don’t fail because Microsoft “can’t handle it.” They fail because the business moves faster than the plan. And the risks are usually boring: failed migrations permission changes misconfigured policies people and process mistakes So, if you want a migration that doesn’t turn... Read More
A recent post on the r/MSP subreddit sparked both humor and frustration in the IT community. An MSP described a meeting with a small client who wanted to drop their managed EDR, backup, and cybersecurity tools because the client’s son is a “vibecoder” and showed... Read More
How vCIOs, QBRs, and Technology Roadmaps Turn Daily Support into Long-Term Value For most small and mid-sized businesses, IT still starts in a familiar place. Something breaks. A ticket is opened. The issue is resolved. Work continues. And that’s exactly how it should work. Tickets... Read More
Context phishing, “ClickFix” style attacks, deepfake voice, and what to do about them Phishing used to be noisy. Misspellings. Weird links. Obvious urgency. The kind of email you could spot from across the room. That’s not what most organizations are dealing with now. As we’ve... Read More